Search results

A technique has been developed at IPA Stuttgart which allows automated assembly of elastomer and thermoplastic hoses. The development work includes both experimental and theoretical investigations.

This paper aims to provide a comprehensive review of research on robotics in travel, tourism and hospitality, and to identify research gaps and directions for future research.

This paper analyzes 131 publications published during 1993-2019, identified via Scopus, Web of Science, ResearchGate, Academia.edu and Google Scholar. It offers quantitative analysis of frequencies and cross-tables and qualitative thematic analysis of the publications within each of seven identified domains.

The paper identifies “Robot,” “Human,” “Robot manufacturer,” “Travel/tourism/hospitality company,” “Servicescape,” “External environment” and “Education, training and research” as the research domains. Most research studies are dedicated to robots in restaurants, airports, hotels and bars. Papers tend to apply engineering methods, but experiments and surveys grow in popularity. Asia-Pacific countries account for much of the empirical research.

The analysis was limited to publications indexed in four databases and one search engine. Only publications in English were considered. Growing opportunities for those who are anxious to publish in the field are identified. Importantly, emerging research is branching out from the engineering of robots to the possibilities for human/robot interactions and their use for service providers, opening up new avenues of research for tourism and hospitality scholars.

The paper identified a myriad of application areas for robots across various tourism and hospitality sectors. Service providers must critically think about how robots affect the servicescape and how it needs to be adjusted or re-imagined to ensure that robots and employees can augment the service experiences (co-)created within it.

This is the first study to systematically analyze research publications on robotics in travel, tourism and hospitality.

本论文全面评论了在旅游酒店业中的机器人技术的研究, 并指出文献缺口和未来研究方向。

本论文分析了在1993年至2019年发布在Scopus、Web of Science、ResearchGate、Academia.edu、和Google Scholar的131篇文献。本论文对文献做了一系列定量分析, 包括频率分析、交叉表、定性文本分析、在七大确立的领域中对每个领域的文献进行分析。

本论文确立了七个研究领域：机器人、人类、机器生产者、旅游酒店企业、Servicescape、外部环境、和教育培训和研究。大多数文献集中在对饭店、机场、酒店、和酒吧的机器人研究。文献往往采用工程手段进行研究, 但是实验和问卷方式正在呈增长趋势。亚太国家占据大多数实证研究作品。

本论文样本库局限于四个数据库和一个搜索引擎。只有英文文献被采样。本论文为对相关领域感兴趣的学者指出研究方向。重要的是, 本论文发现用工程角度研究机器人的文献有了分支, 有一小部分文献开始着手研究人/机器人交互和其在服务过程中的使用的研究, 这对旅游酒店学者提供新研究视角。

本论文指出了一系列有关旅游酒店领域中机器人的应用。服务商必须重视机器人如何影响Servicescape以及如何审视机器人与人的交互, 确保其与员工加强消费者的服务体验（价值共创）。

本论文是首篇系统评论旅游酒店领域中机器人研究文献的文章。

关键词：机器人、机器人经济、机器人设计、机器人使用、Servicescape、rService、人-机器人交互、研究议程

This paper aims to present a machine learning framework for using big data analytics to predict the reliability of solder joints. The purpose of this study is to accurately predict the reliability of solder joints by using big data analytics.

A machine learning framework for using big data analytics is proposed to predict the reliability of solder joints accurately.

A machine learning framework for predicting the life of solder joints accurately has been developed in this study. To validate its accuracy and efficiency, it is applied to predict the long-term reliability of lead-free Sn96.5Ag3.0Cu0.5 (SAC305) for three commonly used surface finishes such OSP, ENIG and IAg. The obtained results show that the predicted failure based on the machine learning method is much more accurate than the Weibull method. In addition, solder ball/bump joint failure modes are identified based on various solder joint failures reported in the literature.

The ability to predict thermal fatigue life accurately is extremely valuable to the industry because it saves time and cost for product development and optimization.

The purpose of this paper is to consider the impact of the shift to a service‐based economy on the employability of unemployed job seekers, specifically focussing on skill acquisition and utilisation. The article considers the provision of training opportunities for unemployed people who are seeking to re‐enter the workplace, and whether such training is taking into account the skills demanded in interactive service work. The article also considers the views of unemployed people towards interactive service work.

The study employs a qualitative approach drawing on interview and focus group data gathered from policymakers, training providers and unemployed job seekers.

The data suggests there is little existing training provision for interactive service work for unemployed job seekers and that where it does exist it is not geared towards the skills demands of employers. It is also apparent from the research that unemployed job seekers hold a negative view of employment in the interactive service sector, due to both objective and subjective factors.

The research is limited to one geographical region and research in other regenerating cities could offer potentially different insights.

The article enjoins with policy debates which are focussing on skills training to enhance employability, considering the importance of apposite skills training. The article also examines the practical and attitudinal barriers to employment that prevent many unemployed jobseekers from gaining access to service sector employment.

The article offers a valuable contribution to ongoing debates surrounding access to employment in the service sector for unemployed job seekers.

Europas Frauer gleichberechtigt? Die Politik der EG‐Länder zur Gleichberechtigung der Frau im Arbeitsleben, by Hörtenze Hörburger and Fritz Rath‐Hörburger, WI Vergal Gmbh, Postfach 8609, 4000 Düsseldorf 1, Germany.

This paper aims to examine urban community gardens from the urban planning perspective. The paper analyses the Berlin case study Himmelbeet and its relation to the concept of critical placemaking (Toolis, 2017) and placemaking principles of Madden and Schwartz (1999).

The study is based on participatory action research. It examines one specific case study in Berlin where the author volunteered for several years. The set of placemaking principles is used as an ex-post analysis tool to evaluate how the community garden meets the criteria of placemaking.

The paper shows that the urban community garden can be considered as a placemaking scheme although it was not planned with placemaking instruments. The garden’s placemaking process shows strategies to challenge issues of exclusion, disinvestment and depoliticization of public spaces and thus exemplifies the possibilities of citizen-controlled placemaking processes.

The paper links placemaking with urban community gardens by assessing the placemaking principles and discussing the criteria of critical placemaking. The paper also contributes to a better understanding of urban community gardens in relation to current trends of austerity and urban inequalities.